Privacy Policy

At Desi Guide ("desi.guide", "we", "us", or "our"), we honor the privacy of our community members, merchants, and field scouts. This Privacy Policy details our practices concerning the collection, storage, use, and disclosure of personal information when you use our web platform, mobile experiences, and merchant SaaS workspaces. We operate in compliance with applicable United States privacy regulations, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Texas Data Privacy and Security Act (TDPSA), and relevant federal guidelines.

We collect information directly from you, automatically through your interaction with the platform, and through verified field scouts: A. Information You Provide Voluntarily: • Account Credentials: Name, email address, password, and phone number when registering. • Matrimonial Biodata: Cultural background, education, religion, career details, photographs, and preferences. This data is protected under our strict Privacy Gate and is never indexed publicly on search engines. • Business & Merchant Information: Store name, physical address, business phone, menus, operating hours, tax IDs, and ownership verification documents. • Reviews & Community Posts: Ratings, photos, and commentary you publish in public directories and forums. B. Automatically Collected Information: • Geolocation: City, state, and approximate GPS location to deliver relevant nearby Desi restaurants, grocery stores, and cultural events. • Technical & Log Data: IP address, browser type, device identifiers, referring URLs, and interaction timestamps.

We utilize your information solely to deliver and enhance our community platform: • Delivering Localized Discovery: Matching you with regional Desi cuisine, grocery markets, and upcoming festivals in your US metro hub. • Facilitating Connections & Commerce: Processing event ticket reservations, food orders, and secure contact inquiries between consumers and merchants. • Matrimony Privacy Controls: Enabling mutual-consent biodata sharing between individuals seeking life partners. • Trust & Fraud Prevention: Detecting fake reviews, preventing phishing scams, auditing dietary claims (Halal / Zabihah), and verifying store ownership. • Platform Analytics: Improving website performance, responsiveness, and user interface workflows.

Desi Guide DOES NOT sell, rent, or trade your personal data, phone numbers, or matrimonial profiles to third-party data brokers or marketing aggregators. We only share information with trusted third-party service providers bound by strict confidentiality agreements, including: • Payment Processors: Secure processing of transactions via Stripe. • Cloud & Database Infrastructure: Enterprise hosting providers adhering to SOC-2 compliance. • Mapping & Geocoding Services: Delivering accurate neighborhood maps and distance calculations.

If you are a resident of California, Texas, Virginia, Colorado, or other states with comprehensive privacy legislation, you have specific enforceable rights: • Right to Know: You may request details on the categories of personal data collected, sources, and disclosure recipients over the past 12 months. • Right to Delete: You may request the permanent deletion of your personal account, reviews, and matrimonial biodata. • Right to Correct: You may update inaccurate personal or business information directly within your user settings or by contacting us. • Right to Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of service for exercising your privacy rights.

We implement modern administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or alteration. All web communications are encrypted using Transport Layer Security (TLS 1.3). We retain personal data only for as long as your account remains active or as necessary to fulfill legal obligations, resolve ownership disputes, and enforce our agreements.

Desi Guide is designed for general audiences and is strictly intended for individuals 18 years of age or older (especially regarding Matrimony and Business ownership). We do not knowingly collect personal information from children under the age of 13 under any circumstance. If we learn of such collection, we will promptly delete the data.

To exercise your rights, submit a data deletion request, or ask questions regarding this Privacy Policy, please contact our Data Protection Office: Desi Guide Inc. – Privacy Compliance Houston Metro Hub, Texas, USA Email: [email protected]